Returns & Exchanges
At Tribu Care, we want you to be completely satisfied with your beauty journey. If you are not happy with your purchase, we offer a 30-day return window for unopened and unused products to ensure your skin health and satisfaction.
Initiate Your Request
Contact our support team at [email protected] within 30 days of delivery with your order number and the reason for your return.
Package Your Items
Ensure the products are in their original, unopened packaging and securely box them to prevent damage during transit.
Ship It Back
Affix the provided return shipping label to your package and drop it off at any authorized courier location.
Receive Your Refund
Once our quality control team inspects the returned items, your refund will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing